Jackson Buys 8 Electric Buses For Transit System, But None Are Working

A transit system run by the town of Jackson and Teton County set out to replace its diesel buses with electric, but none of the eight electric buses in its fleet are running, and the company that made them went bankrupt.

September 26, 20236 min read

Jackson START EV bus 9 26 23
(Cowboy State Daily Staff)

Teton County and the town of Jackson had set its sights on a low-emission transit system for the county. 

The Southern Teton Area Rapid Transit (START) system, a joint operation between Jackson and Teton County, bought eight electric buses to complement its fleet of 31. 

But none of the electric buses are running, and so the town’s transit system is relying on its diesel fleet.


Last month, the electric bus manufacturer that supplied START, California-based Proterra, filed for Chapter 11 bankruptcy. 

The Jackson Hole News & Guide reports that the last of the electric buses went out of service two months ago, and some of the broken buses have been awaiting parts for months. 

START Director Bruce Abel told Cowboy State Daily that the agency still isn’t sure when those parts will come or when its electric fleet will be running again. 

“We’re evaluating our options to see how we can work through that and make sure that they can be on the road,” Abel said.

The company plans to continue operating while the bankruptcy case proceeds, and it’s promised to deliver buses that are on order. 

Whether that includes filling parts orders is anyone’s guess. 

Jackson Councilman Jimbo Rooks told Cowboy State Daily the bankruptcy was a “real punch in the gut.”

Prior to the bad news from Proterra, Rooks said the transit system was well positioned to run clean vehicles charged with wind power and hydroelectric. 

“While it’s a very upsetting scenario, we need to learn some lessons, problem solve and move forward to improve regional mobility for our residents and visitors alike,” Rooks said. 

Not Very Practical

Paul Vogelheim, a Jackson resident who previously served on the Teton County Commission, told Cowboy State Daily that 15 years ago, he and other residents of the area wanted to improve the county road system to make traffic flow smoothly across the Snake River. 

Then, the idea of electric buses became some “noise” along the way, he said, and the road improvements they wanted never materialized. 

He said it was difficult to move forward with road projects in a community with a strong voice of “not in my backyard.” He said it would have been better to get out of the way and let the Wyoming Department of Transportation do its job, while influencing projects with the values of the community. 

Instead, a majority wanted driving to remain inconvenient in hopes that people would ride more bikes and take public transit, Vogelheim said, adding, “That’s not very practical.”

He said with a good supply of natural gas available, the transit system should have looked into natural gas vehicles. 

“We missed the boat there with our electric bus purchases, and obviously a bad choice of vendor,” Vogelheim said. 

Biden Approved 

Proterra might have seemed like a solid company when the buses were ordered. It enjoyed financial support from federal taxpayers, as well as praise from President Joe Biden. 

The Bipartisan Infrastructure Law provided more than $5.5 billion for low- and no-emission buses, each costing around $1 million each. 

In 2021 Biden participated in a virtual tour of the company. 

“The fact is, you’re making me look good,” the president said. 

Biden went on to discuss a plan to build 50,000 charging stations with federal support. 

In a press release announcing the company’s bankruptcy, CEO Gareth Joyce said the company faced “various market and macroeconomic headwinds that have impacted our ability to efficiently scale all our opportunities simultaneously.” 

Range Shrinkage 

When the START electric buses did run, they also suffered from degradation of performance during the winter months, something that plagues electric vehicles of all types. 

Abel said that during the summer months, the buses would go all day without needing a charge. When the temperatures dropped, the batteries would lose considerable range. Not only does it not provide as much power, the bus has to be heated, which places further demands on the battery. 

So, the electric buses had to return to the depot at midday to recharge. They were replaced by another electric bus, when one was available, or the diesel-powered buses. 

“So, there is a difference in performance between cold weather and warm weather,” Abel said. 

Thousands Of Riders

START has also been criticized for having low ridership, as people often see empty buses driving around the area routes. 

Jackson Councilman Arne Jorgensen said that in designing a transit system that’s predictable, there’ll be times of the year, especially in a seasonal economy like Jackson’s, in which ridership is lower than other times. 

He said that people often judge the ridership by looking at buses at the beginning or end of routes when there aren’t many riders and conclude it’s a system getting little use. 

“There are thousands of people using our bus system,” Jorgensen said. 

Pretty Darn Good

Abel agreed that it’s not accurate to say the buses get no ridership. 

Abel said that the system’s ridership has been growing. It was up 14% in the first eight months of this year over the same time period in 2022. 

In 2022, ridership was up 47% over 2021, but he said that’s reflective of the post-COVID rebound. 

He said when buses are driving around empty, they’re often returning from trips with full loads. So, buses going up to the ski areas in the morning, and then they will come down the mountain empty. Likewise, he said, in-town shuttles are “standing room only” to the schools in the morning, but come back empty. 

“We consider ridership pretty darn good here,” Abel said. 

More Coming

There are more electric buses heading to Teton County as START works to phase out as much of its diesel fleet as it can. 

According to the News & Guide, the eight buses in its fleet cost $2.3 million, 80% of which was covered by a Federal Transit Administration (FTA) grant in 2019. Between 2020 and 2021, similar grants provided another $2.6 million, and START plans to spend $3.3 million for four more electric buses.

This time another company other than Proterra will be filling the order, and delivery is years away. 

Cowboy State Daily reported in June that the Teton Village Association was awarded nearly $1 million in funding from the FTA, which the Village contributed a 20% match toward.

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