Jackson Luxury Hotel Sues Designer For Not Soundproofing Walls Enough

A luxury hotel in Jackson, with nightly rates of $949 per night for a one-bedroom, is suing a hotel's designer for not soundproofing its walls enough.

Jim Angell

May 13, 20222 min read

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(Cowboy State Daily Staff)

The developer of a luxury hotel in downtown Jackson is suing the hotel’s designer, alleging, among other things, that the hotel’s walls don’t do enough to dampen sound.

CCC Center Street, a Jackson company, is seeking at least $150,000 from the IBI Group, a California company, for what it called errors and omissions in the design of The Cloudveil hotel.

The Cloudveil, located on Jackson’s Center Street less than one block from the Jackson Town Square, is a high-end hotel with nightly rates for this weekend running from $479 per night for a double-queen bedroom to $949 per night for a 1-bedroom suite. It is part of Marriott’s “Autograph Collection.” 

The hotel opened in May of 2021 and was the subject of a Forbes Travel Guide article that described it as “a gateway to the national parks.”

The lawsuit filed in U.S. District Court on Thursday accused IBI of errors and omissions in its design of the hotel, including errors on the canopy roof color and hotel’s emergency generator and exhaust system.

The lawsuit said CCC notified IBI of the problems in March 2021 and demanded reimbursement for damages, but IBI failed to respond.

In December 2021, CCC said it notified IBI that the hotel’s walls were not dampening noise as much as CCC had wanted.

“The interior wall assemblies do not meet the applicable performance for sound transmission as a result of IBI’s failure to coordinate the design of the (hotel) among its subconsultants and other parties providing design services,” it said.

IBI has also failed to respond to CCC’s notice about the walls, the lawsuit said.

The lawsuit seeks damages of more than $75,000 for breach of contract and $75,000 for negligence, although the exact amount of damages is expected to be determined in trial.

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Jim Angell