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Campbell County Health

Ransomware attack still affecting Campbell County Health

in News/Health care
Ransomware attack
2092

By Tim Mandese, Cowboy State Daily

A ransomware virus attack on Campbell County Health continued to plague its computer network, causing disruptions in service to Campbell County Hospital and connected systems on Monday. 

According to Kelly Ruiz, public information officer with the Department of Homeland Security in Cheyenne, two other institutions, both connected to Campbell County Health, were also affected by the attack. 

One was the Legacy Living and Rehabilitation Center in Gillette, a long-term care and short-term rehabilitation facility, Ruiz said. The other, according to Dane Joslyn, CCH public information officer, was Wright Clinic and Occupational Health, part of the Campbell County Medical Group.

Ruiz advised the public to follow common computer safeguards to defend against such virus attacks.

“There are some basic things that everyone whether it’s private industry or individuals can do … use strong passwords, don’t click on links, don’t open unknown email attachments,” she said. “Also use cyber security software, a good antivirus.”

It is unknown how the ransomware was transmitted to the CCH network. 

“It is still under investigation.” said Ruiz. “We are currently coordinating but we don’t yet know.”

Due to the ongoing criminal investigation, officials are not disclosing the nature of the ransom being demanded by the virus’ attacker. Most ransomware attacks direct the infected user to send an electronic payment through a given link before the system will be released. 

During a press conference at CCH Monday afternoon, hospital officials, affected department heads and investigators fielded questions about the attack and the investigation. 

“Our goal here is to bring in people that can help identify and go after the perpetrators,” said Leland Christensen, deputy director of the Department of Homeland Security.

Ian Swift, chair of the CCH board of directors, said work continues at the CCH despite the disruption.

“There is a sense of calm in CCH right now,” he said.

There is no estimate as to when the situation might be resolved, said Matt Sabus, information technologies director for CCH.

According to the CCH website, the county’s Emergency Medical Services, CCMH Emergency Department, Maternal Child (OB) and the CCMG Walk-in Clinic are open to assess patients and treat or transfer patients to area hospitals as appropriate.

Ransomware attack shuts down computer network at Campbell County Health

in News/Technology/Health care
Randomware virus
2074

By Tim Mandese, Cowboy State Daily

Gillette — A “ransomware” virus shut down the Campbell County Health computer system on Friday, forcing the Campbell County Memorial Hospital to direct incoming emergency patients to other facilities, according to the health system’s website.

According to the CCH website, “All CCH computer systems have been affected, which impacts the organization’s ability to provide patient care.”

“We have processes in place to continue to treat inpatients appropriately and safely,” Colleen Heeter, Chief Operating Officer, said in the statement. “We will continue to update this information as it becomes available.” 

CCH first became aware of the ransomware attack about 3 a.m. Friday morning. As of Friday night, there was no information as to when computer systems would be restored. 

Services disrupted at at CCH include:

  • No outpatient lab, respiratory therapy and radiology exams or procedures;
  • No new inpatient admissions;
  • Some surgery cancellations;
  • Patients coming to the emergency department and walk-in clinic will be triaged and transferred to an appropriate care facility if needed.

Patients are urged that before coming to appointments, to contact their clinic or department to see if they still scheduled. Phone systems remain operational.

According to Dame Joslyn, CCH Public Information Spokesperson, current patients are being treated as normal, but new patients are being diverted to hospitals in Casper, Sheridan and Rapid City, South Dakota. 

“We have transferred six patients since 11:30 Friday morning.” “We (CCH) have enlisted numerous local, state and federal officials,” added Joslyn.

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